ALL YOU NEED TO KNOW

Frequently Asked Questions

Common Queries Asked by Our Customers

Our Services

We offer a comprehensive range of climate control solutions including air conditioning installation, maintenance and repair for both domestic and commercial properties, air source heat pump systems, and complete commercial refrigeration services. Whether you need a single room cooling solution or a full building climate control system, we have the expertise to help.

We're based in Devizes, Wiltshire, and proudly serve customers throughout Wiltshire and neighbouring counties. If you're unsure whether we cover your area, please give us a call and we'll be happy to confirm.

Yes, absolutely. We have extensive experience working with homeowners, landlords, offices, retail spaces, restaurants, care homes, and various commercial and industrial premises.

Air Conditioning

Yes – modern HVAC systems improve indoor air quality by:

This is especially important for offices, schools and healthcare facilities where air quality can impact productivity and health.

Installation costs vary depending on the size of your property, the number of units required, and the complexity of the installation. We offer free, no-obligation surveys and quotations so you can understand exactly what's involved before making any commitment.

A minimum of two days per unit, to ensure the opportunity for an overnight pressure test and to ensure everything is done to a high standard.

Yes, most modern air conditioning systems are reversible heat pumps, meaning they can provide both cooling in summer and efficient heating in winter. This makes them a versatile and efficient year-round climate control solution.

We recommend annual servicing for domestic systems and more frequent servicing for commercial units depending on usage. Regular maintenance ensures optimal performance, energy efficiency, and longevity of your system.

Air Source Heat Pumps

An air source heat pump extracts heat from the outside air and uses it to heat your home and water. Even when it's cold outside, these systems can efficiently provide warmth. They're a low-carbon alternative to traditional gas or oil heating systems.

Yes, air source heat pumps work very effectively in the UK climate and can operate efficiently even in temperatures as low as -15°C. They're an excellent choice for reducing your carbon footprint and energy bills.

The outdoor unit typically requires a space of around one square metre with adequate airflow. We'll assess your property during our survey to determine the best location for installation.

Commercial Refrigeration

We provide installation, maintenance, and repair of all types of commercial refrigeration equipment including walk-in cold rooms, display cabinets, bottle coolers, blast chillers, and ice machines. We work with restaurants, pubs, hotels, supermarkets, and other commercial premises.

Yes, we understand that refrigeration breakdowns can be critical for businesses. We offer rapid response services to minimise disruption and prevent stock loss.

Yes, we offer tailored maintenance contracts to keep your refrigeration equipment running reliably and efficiently. Regular maintenance can prevent costly breakdowns and extend the life of your equipment.

Yes, we're fully insured and all our engineers are F-Gas certified and qualified to work on air conditioning and refrigeration systems. We comply with all relevant regulations and building standards.

Still Have Questions?

If you can't find the answer you're looking for, please don't hesitate to contact us.

Our friendly team is always happy to help and provide expert advice tailored to your specific needs.

How Can We Help?

Air Conditioning
Air Source Heat Pumps
Refrigeration
Ventilation

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